Contact us

Before you contact us, you might find the answer to your query in the frequently asked questions section.

Call us

If you'd like to talk to us, please call:

0871 971 1900 from the UK*

help@foxesprepaid.com

Write to us

If you need to write to us, our address is:

Foxes Customer Service
Yes! Group UK Ltd
PO Box 257
Hythe
CT21 9AF

We are open:

Monday to Friday
9.00am - 5.30pm

Lost and Stolen cards

If your card has been lost
or stolen please call
0845 521 2341 immediately.

*Calls cost 10p/min from BT landlines, other networks may vary. Calls may be monitored or recorded for training and security purposes.